Change of mind returns within 30 days of receipt of delivery are easy with our online Returns Support Centre. Unless otherwise stated, original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded.
You may return most new and unopened Amazon International Store items within 30 days of delivery for a full refund of the price you paid. Personal Care Appliances 15 Days ReturnableĬlothing and Accessories 30 Days Returnable Sports, Fitness and Outdoors 15 Days Returnable Pet Habitats and Supplies, Apparel and Leashes, Training and Behavior Aids, Toys, Aquarium Supplies such as Pumps, Filters and Lights 15 Days Returnable
Please see our Amazon International Store Returns policy for information about returning Amazon International Store items.ĭesktops, Monitors, Pen drives, Hard drives, Memory cards, Computer accessories, Graphic cards, CPU, Power supplies, Motherboards, Cooling devices, TV cards & Computing Components 15 Days Returnableĭigital Cameras, camera lenses, Headsets, Speakers, Projectors, Home Entertainment (new and certified refurbished) 15 Days Returnable To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error. Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement. Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. Any product utilized in food processing must be thoroughly cleaned prior to return.Video Games (Accessories and Games) 15 Days Returnable Items returned damaged due to insufficient packaging will not be processed. VIVO is not responsible for providing box(es) or packing materials for any return shipments. Return shipping charges on items that are ordered in error or no longer needed are non-refundable. Refunds or replacements may take up to 3-5 business days from receipt to be processed. Failure to include RMA number may result in delayed processing.
Please Note: Failure to report items that arrive damaged within 30 days of receipt may result in denial of reimbursement. Failure to report a missing item within 30 days of the delivery date will limit our ability to file a claim or locate the package and may result in a denial of reimbursement.Īny product being returned to us must have an RMA number included. Things that void a warranty and further business with VIVO include physical abuse of the item, improper use, permanent alterations, failure to return all pieces/parts, returns resulting in product damages due to insufficient packaging or swearing/threatening customer support. Warranty includes product defects and does not include damages resulted from user error.
Warranty is applicable to items purchased through VIVO or a registered VIVO vendor selling through an affiliated third-party marketplace.
Please note, the warranty period for items varies by product category. Warranty & Returns: If you have any questions or concerns please contact us before placing your order. Buyer agrees that any and all sales of merchandise offered through VIVO constitutes a sale under applicable Illinois law with jurisdiction and venue solely and exclusively in Woodford County, Illinois. By bidding on this item, you agree to these terms and conditions. The liability of VIVO and its owner, subsidiaries, affiliates, and suppliers, and the respective employees, to you or any third parties in any circumstance, is limited to the amount paid by you for the product purchased hereunder. Limited Liability: In no event shall VIVO or its owner, subsidiaries, affiliates, or suppliers be liable for any special, indirect, incidental or consequential damages arising out of or in connection with the products or these terms and conditions (however arising, including negligence), including lost profits, whether or not the possibility of such damages was, or could have been, known.